No other Web browsers are supported. Using an unsupported Web browser will result in significant errors while using JHSPH eLearning sites.
*Running Internet Explorer 9 in Internet Explorer 7 or 8 compatability mode is not supported. Internet Explorer 10 support is expected in June, 2013.
If you are taking a fully online course, you must have:
Listed below are the minimum requirements regarding hardware and software for online courses.
USB (Universal Serial Bus) headset microphones are required for all students taking online classes at the School of Public Health. Built-in or laptop microphones are not acceptable for online course work. Inexpensive, high-quality, USB-based headset microphones are manufactured by Logitech, among others, and are available at many online and physical retailers, such as Amazon.com and Best Buy. USB headset — and not analog (stereo plug) — microphones are required for quality, reliability, and compatability with computers. Support will not be given to students who have analog (stereo plug) microphones.
|Network and Firewalls||
You must have consistent Internet access, including the ability to receive streaming media and run text and video chat programs. Be advised that corporate firewalls frequently interfere with streaming media, chat, and other communication programs, and can prevent you from participating in online courses. It is the student's responsibility to work with his or her information systems group to work through issues involving firewalls. Please see this Frequently Asked Question about the specific ports which need to be open on your network.
While online course and CoursePlus websites are accessible on iOS (iPhone, iPad) and Android devices, there are some features that will not work properly depending on the device you use. These are:
CoursePlus: Students enrolled in courses with CoursePlus sites have access to those sites for the current and following academic years. For example, if a course occurred in the third term of the 2010-2011 academic year, a student enrolled in the course has access to the CoursePlus site until the end of the 2011-2012 academic year. After that point, access to that CoursePlus site is terminated.
Online Courses: Students enrolled in fully online courses have access to those sites for the current and following academic years, beginning with courses in the 2012-2013 academic year. For example, if an online course occurred in the third term of the 2012-2013 academic year, a student enrolled in the course has access to the online course site until the end of the 2013-2014 academic year. After that point, access to that online course site is terminated. Access to online course sites for courses which began prior to July 1, 2012 (the 2012-2013 academic year) is not available.
While the CTLT maintains a list of the dates and times on which server maintenance and outages will happen, there may be times when emergency maintenance is required or when maintenance out of the Center's control may be required. In those situations, an entry will be posted to the CTLT Blog with information about the maintenance or downtime. Great effort is taken in keeping maintenance and downtime to a minimum, but in the event that there is emergency maintenance or there are system problems which prevent you from accessing CTLT websites, we will do our best to post information about the probelms on the affected websites.
Center for Teaching and Learning staff may also access course websites to post content, assist faculty and TAs, and resolve technical problems.
JHSPH eLearning sites include anything on the following domains: