Category: Web Browser

Question: I was told that I need to clear my Web browser's cache. How do I do that?

Answer:

For Internet Explorer 8:

1. Select Tools from the menu toolbar.
2. Select Internet Options.
3. Click the General tab, then Delete in the Browsing History Section.

Make sure that Preserve Favorites website data is not checked. If you leave it checked, then all of your cache will be deleted except your favorites' history.

Be sure to exit Internet Explorer and restart your computer once you've cleared the Web browser cache. This is very important so that old and potentially corrupt information is not accidentally pulled from memory once you clear the cache.

For Internet Explorer 9:

1. Click the configuration icon (wheel to the right of the star icon).
2. Move mouse to Safety and select Delete browsing history... from sub menu.
Make sure that Preserve Favorites website data is not checked. If you leave it checked, then all of your cache will be deleted except your favorites' history.
3. Make sure that Temporary Internet files and Cookies are selected then click the Delete button at the bottom.

You'll receive an alert at the bottom of the page once the files have been deleted. Be sure to exit Internet Explorer and restart your computer once you've cleared the Web browser cache. This is very important so that old and potentially corrupt information is not accidentally pulled from memory once you clear the cache.

For Firefox in Windows & Mac:

1. Select Tools.
2. Select Clear Recent History.
3. Click the Time range to clear drop down and select Today.
4. Click the button to the left of Details and make sure that cache is selected.
5. Click Clear Now to apply change.
6. Close Firefox and restart. Your cache is now cleared.

For Chrome in Windows & Mac:

1. Click the wrench icon in the top right side of the window. A shortcut menu will appear.
2. Move your mouse down to Tools.
3. Select Clear Browsing Data....
4. Click the Obliterate the following items from drop down menu and select the beginning of time.
5. Select the options that you would like to clear. Make sure that at least Empty the cache is selected.
6. Click the Clear Browsing Data button.

In Safari, simply select Empty Cache... from the Safari menu. Quit Safari. Your cache is now cleared.

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